ShelfHound support

For help with an install, scan, alert, or subscription, email support@getshelfhound.com.

Include

Your .myshopify.com domain, the affected product and market, and the time shown on the evidence card. Never send passwords, access tokens, customer details, or payment information.

Before contacting us

Open the issue in ShelfHound and use “Check again.” If the result is unverified, the evidence card will explain which stage could not complete.